INFORMATION COLLECTED OR RECEIVED
We will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
As a SHOPOLAR member you may elect to provide a valid email address at registration and choose a username or alias that may represent your identity on SHOPOLAR. Depending on which services you choose to use, we may require additional information, such as billing address, telephone number, and/or a physical mailing address. We may contact individual users to confidentially request more information about their identities or items listed on the Site, to ensure compliance with our rules and policies.
You may optionally choose to provide your full name and other personal information (such as birthday, gender, location) to other users on SHOPOLAR in connection to your account and activity. Your username or alias is publicly displayed and connected to your SHOPOLAR activity. Other people may see your date joined, feedback, ratings, profile information, listed items, liked items, followers and comments on SHOPOLAR.
We automatically receive and record some information from your browser when you visit the Site, such as your IP address, cookies and data about which pages you visit on the Site through the use of log files provided by our third-party tracking-utility partners. This information helps us analyse and understand how the Site works for members and visitors, and provide a more personalised experience for members and visitors.
We may receive or collect information (e.g. email address) about a person who is not yet a registered SHOPOLAR member (a “non-member”) in connection with certain SHOPOLAR features, including but not limited to: a non-member subscribing to a SHOPOLAR newsletter, a member inviting a non-member to visit the Site or a non-member engaging in a transaction. Non-member information is used only for the purpose for which it was originally submitted to us. A non-member can contact SHOPOLAR Support if they do not want SHOPOLAR to retain any of their information.
We use the information described in this policy to provide and improve our services, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting. SHOPOLAR’s User Agreement require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our Site or services by minors.
SPECIAL NOTE TO CHILDREN
Children (persons under the age of 18) are not eligible to use SHOPOLAR unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use SHOPOLAR in conjunction with and under the supervision of your parents or guardians.
CHOICE OF HOW WE USE YOUR INFORMATION
We give you the choice of providing, editing or removing certain information, as well as choice over how we contact you. You may change or correct your SHOPOLAR account information and SHOPOLAR profile information (except your username). You may remove certain optional information you no longer wish to be publicly visible, such as your full name.
For various reasons, SHOPOLAR may contact you about our services or your activity. Some of these messages are required, service-related messages for members. Other messages are not required, and you can control which optional messages you choose to receive by contacting SHOPOLAR Support via email at firstname.lastname@example.org.
OUR USE OF YOUR INFORMATION
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on SHOPOLAR to: (i) resolve disputes; (ii) troubleshoot problems; (iii) help promote safe trading; (iv) collect fees owed; (v) measure consumer interest in our products and services; (vi) inform you about online and offline offers, products, services, and updates; (vii) customise your experience; (viii) detect and protect us against error, fraud and other criminal activity; (ix) enforce our User Agreement; and (x) as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple user IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse usage of the Site, improve our content and product offerings, and customize the SHOPOLAR’s content, layout, and services. These uses improve SHOPOLAR and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using SHOPOLAR.
The security of your personal information is important to us. Your SHOPOLAR account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will retain your information for as long as your account is active or as needed to provide you services. If you no longer want us to use your information to provide you services, you may close your SHOPOLAR account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We reserve the right to modify this privacy statement at any time, so please review it periodically. We’ll communicate changes by posting a notice on the Site. If we make material changes to this policy you will be notified here, by email, or other places we deem appropriate.
If you have questions or suggestions, you can contact SHOPOLAR’s support team by sending an email to email@example.com.